Insights for Working Virtually

This blog is for anyone who communicates in-person or virtually in the business world.

This blog is for anyone who communicates in-person or virtually in the business world.

Developing Trust After "THE" Development Conversation

Developing Trust After "THE" Development Conversation

What a relief! You've just completed your annual individual performance and development conversations with your team. Two things you need to know. One, preparing for and having a good conversation is an accomplishment! Two, it's only the beginning. These conversations are not an event, but part of a continuous process. How you follow up is a key ingredient in how trust is developed, especially if your team is virtual. Your team wants to know that you care about their development and that you "have their back" when they are accepting more responsibility.

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When Presenting, Be Yourself ... Like Singing in the Shower

When Presenting, Be Yourself ... Like Singing in the Shower

"We rein in ourselves and become more cautious". This was an answer to the question, "What happens when you are in front of the room, virtually or in-person, making a high stakes presentation to executives or key stakeholders?" I've seen it happen again and again. Presenters shrink their personality and along with it their passion in the presentation. The best visual for this is that of a turtle. When the turtle is comfortable, you can easily see all it's extremities. When the turtle is challenged, everything quickly disappears into the shell. When you reign in yourself, you pull in that personality, that energy, and all that self-expression. It’s exactly like presenting from inside the turtle shell. The impact is that your presentation becomes as compelling as watching a turtle shell as it lays in the grass.

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Pull the Plug on Idioms, Acronyms and Jargon

Pull the Plug on Idioms, Acronyms and Jargon

The first rule in presenting or speaking is to be clear. If you are not clear, I need you to put a sock in it. I don't mean to give you a taste of your own medicine and I don't have an axe to grind, but it's the last straw. We use far too many idioms (figures of speech), acronyms (abbreviations using initials) and jargon (vocabulary specific to a group) in our presentations and meetings. We are increasingly working with virtual teams that are culturally and geographically diverse.  Speaking this way won't cut the mustard ... sorry ... won't provide enough clarity to be clearly understood.

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Leading a virtual team? Think treaty.

Leading a virtual team? Think treaty.

Envision your team sitting in various seats in a large banquet room. Each member has a small empty teacup. You have a very large kettle of boiling water and your job is to make your way around the room ensuring that their cups are full. You have ten minutes to complete the task. Before you begin, imagine that you are blindfolded. Is the task now impossible? What would you have to do differently to complete the task?

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