Insights for Working Virtually

This blog is for anyone who communicates in-person or virtually in the business world.

This blog is for anyone who communicates in-person or virtually in the business world.

Why Virtual Meetings SUCK! Three More Things To Do Now (Part 2)

Why Virtual Meetings SUCK! Three More Things To Do Now (Part 2)

Let’s revisit meetings that suck. In Part One, it was observed that the “laptop up and mobile device on” syndrome would not happen during an in person meeting. (If you missed Part One, go here.) The contention was that “...there is a basic level of human respect that we afford each other when we are in another human’s presence.”

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Why Virtual Meetings SUCK! Three Cures (Part 1)

Why Virtual Meetings SUCK! Three Cures (Part 1)

Imagine closing the clear glass door to your conference room and walking to your seat at the table to begin your meeting. While your eyes look to the fourteen people in the room, their eyes don't return your gaze. More than half of them have their eyes on their computer screens typing away. Several others have their eyes transfixed on their phone screens and, amazingly, some individuals are talking audibly on their phones. As you begin to speak, not one person seems to acknowledge that you are doing so. Mike and Sarah are actually leaning back in their chairs looking right through you as they talk on their phones! I'll grant you that this crazy scene would NEVER happen in your face-to-face conference room meeting. Never. Why? Because there is a basic level of human respect that we afford each other when we are in another human’s presence. If that is true, then why do we let this happen every day in our virtual meetings across the globe?

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Three Things Every SME Must Do Before Conducting A Virtual Training

Three Things Every SME Must Do Before Conducting A Virtual Training

I was at the gym one evening when a friend mentioned that she was conducting a customer training program in the morning. She confessed that she was a little stressed because she had never conducted a training program solo. Adding to her stress of flying solo was the fact that the training was a mixed-location training, where half of the group was local and the other half was in the Netherlands joining via video conference. She told me that she planned to just focus on the slides and information and not worry about where people were located. Not a good strategy for success in the virtual classroom.

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Managing a Virtual Team is Harder! 5 Tips to make it Easier

Managing a Virtual Team is Harder! 5 Tips to make it Easier

There is an interesting trend happening in the workplace. Leaders are pulling workers back from home offices and remote locations in favor of more easily managed, collocated teams. It most notably happened three years ago when Yahoo CEO Marissa Mayer famously said, "To become the absolute best place to work, communication and collaboration will be important, so we need to be working side-by-side. That is why it is critical that we are all present in our offices."

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Did You Hear Me? Listening in the Virtual World

Did You Hear Me? Listening in the Virtual World

In a recent program I was conducting with a senior engineering team, one of the participants had a big “aha” moment. She realized that when trying to influence other organizations, it was more about listening than talking. Since the engineering group is a virtual team, we realized that the skill of “listening” may require a different focus in virtual than what we take for granted in person.

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