Insights for Working Virtually

This blog is for anyone who communicates in-person or virtually in the business world.

This blog is for anyone who communicates in-person or virtually in the business world.

Your Clients Asked for a Cost Effective Virtual Training Option ... So What's the Problem?

Your Clients Asked for a Cost Effective Virtual Training Option ... So What's the Problem?

Humans are ingenious when there is a problem that needs to be solved. Finite fossil fuels gave rise to hybrid and electronic vehicles. A cordless environment brought by Wi-Fi and Bluetooth. Less invasive outpatient surgeries via laser technology. Reduced training budgets and global workforces giving rise to more face-to-face training and travel. What? One of these examples is not like the other.

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Culture Eats Strategy for Breakfast on Virtual Teams

Culture Eats Strategy for Breakfast on Virtual Teams

"The best laid plans of Mice and Men often go awry". This adapted saying from a Robert Burns' work can be leveraged to describe what happens to global virtual teams when cultural issues are ignored. Culture is what makes us all different and interesting. However, culture misunderstood drives a wedge between us.

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Information Can Kill Virtual Teams

Information Can Kill Virtual Teams

You can't over communicate. I've said this numerous times to technology leaders that I coach as they manage large scale change projects. My point is that in the absence of information people begin to make up their own story and nine times out of 10, it isn't pretty. On the other hand, too much information does the same thing. Massive amounts of information can overwhelm people to the point that they don't read anything. Some leaders send a weekly newsletter to their entire team that is packed full of information.

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Think Before You MUTE

Think Before You MUTE

Liam was getting ready to start an important meeting. He looked around the room and everybody seemed to be doing their own thing. The room held fourteen around an oval table. All seats were full. As he scanned the room, many were typing, some were reading email and others were having conversations on their phones. As he begin to speak, not one person looked up at him.

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Leading in Your Pajamas ... 3 Tips to Improve Your Virtual Communications

Leading in Your Pajamas ... 3 Tips to Improve Your Virtual Communications

OK, that's not exactly accurate. I have never led meetings in my pajamas, just running shorts. Sometimes I top the shorts and running shoes off with a collared shirt and a blazer if the occasion calls for it. Not cute, right? Would I walk outside of my home like this? Never. But because I do know the importance of using a web-cam and streaming video during a virtual meeting, I create the business image for those viewing my video feed. What I've realized over the years is that any distraction can take away the focus of those communicating with you, especially if it's a more formal communication.

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