Insights for Working Virtually

This blog is for anyone who communicates in-person or virtually in the business world.

This blog is for anyone who communicates in-person or virtually in the business world.

Think Before You MUTE

Think Before You MUTE

Liam was getting ready to start an important meeting. He looked around the room and everybody seemed to be doing their own thing. The room held fourteen around an oval table. All seats were full. As he scanned the room, many were typing, some were reading email and others were having conversations on their phones. As he begin to speak, not one person looked up at him.

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Leading in Your Pajamas ... 3 Tips to Improve Your Virtual Communications

Leading in Your Pajamas ... 3 Tips to Improve Your Virtual Communications

OK, that's not exactly accurate. I have never led meetings in my pajamas, just running shorts. Sometimes I top the shorts and running shoes off with a collared shirt and a blazer if the occasion calls for it. Not cute, right? Would I walk outside of my home like this? Never. But because I do know the importance of using a web-cam and streaming video during a virtual meeting, I create the business image for those viewing my video feed. What I've realized over the years is that any distraction can take away the focus of those communicating with you, especially if it's a more formal communication.

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Can You Read Your Sales Partner’s Mind?

Can You Read Your Sales Partner’s Mind?

This is a trick question, but we’ll get into that in a moment.

We know that to meet sales goals, for most industries today, it’s critical to have a strong network and the support of sales partners. Regardless of the type or mix of resellers you may utilize, having a diverse and robust sales ecosystem is one of the keys to meeting revenue targets. This is particularly true for organizations with big growth goals in a world of shrinking direct sales headcount.

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Technology Belongs in the Backseat in the Virtual Classroom

Technology Belongs in the Backseat in the Virtual Classroom

Recently, we were finishing up feedback on a virtual course a client asked us to review and potentially redesign. As each person gave their feedback, some trends appeared. “It took us a long time to get to content.” “The introduction seemed a little flat.” “Why did we spend so much time on all the tools in the virtual environment? We didn’t even use all of them in the session!” We weren’t surprised. We knew what the problem was.

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5 Conditions for Success When Coaching Your Virtual Team

5 Conditions for Success When Coaching Your Virtual Team

A friend of mine is responsible for product development at a San Francisco Bay area company. He manages a team that is not just local, but spread over three locations and two continents. He knows his job is to help team members analyze their performance, help them problem solve, and motivate them to achieve success. The challenge is how to effectively do all that when he isn’t in person. It isn’t practical or cost effective for him to fly to each location when a coaching need arises.

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