Insights for Working Virtually

This blog is for anyone who communicates in-person or virtually in the business world.

This blog is for anyone who communicates in-person or virtually in the business world.

Managing a Virtual Team is Harder! 5 Tips to make it Easier

Managing a Virtual Team is Harder! 5 Tips to make it Easier

There is an interesting trend happening in the workplace. Leaders are pulling workers back from home offices and remote locations in favor of more easily managed, collocated teams. It most notably happened three years ago when Yahoo CEO Marissa Mayer famously said, "To become the absolute best place to work, communication and collaboration will be important, so we need to be working side-by-side. That is why it is critical that we are all present in our offices."

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Did You Hear Me? Listening in the Virtual World

Did You Hear Me? Listening in the Virtual World

In a recent program I was conducting with a senior engineering team, one of the participants had a big “aha” moment. She realized that when trying to influence other organizations, it was more about listening than talking. Since the engineering group is a virtual team, we realized that the skill of “listening” may require a different focus in virtual than what we take for granted in person.

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Does Your Virtual Team Have Dotted Line Responsibilities?

Does Your Virtual Team Have Dotted Line Responsibilities?

It's a double whammy. A team working virtually is difficult enough to manage. There are workers in different geographic locations whom you rarely see but collectively hold your corporate life in their hands. Now, many leaders are faced with the added complexity of having members of their teams work with dotted line responsibilities to other leaders in the organization (Matrixed Teams). This can be confusing for team members, ultimately creating questions of loyalty for the worker, contradictions in assignment priorities, and utilization issues. No matter what anyone tells you, no matter what fancy equations they use, a person can only be utilized 100%. Expecting to get more than 100% from one person is a set-up for failure.

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Three Tips to Help Content Experts Deliver Better Webinars

Three Tips to Help Content Experts Deliver Better Webinars

We call on our organization’s Subject Matter Experts (SMEs) everyday to support our sales meetings, customer briefings, and organizational “lunch and learns.” It just makes sense. They can introduce the finer points of a new product, help a customer more effectively adopt a solution or inform the organization about new processes.

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5 Important Questions to Evaluate Yourself as a Virtual Leader

5 Important Questions to Evaluate Yourself as a Virtual Leader

If you are reading this, you intimately know the daily challenges you face leading a virtual team. In my experience, it is difficult enough managing a team that you lock eyes on every day. With virtual team management, you not only need foundational management skills, but you have to artfully customize those skills to bridge the distance between you and the team and team members with each other.

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